More on professional pet sitting software

September 2, 2010 by Karin · Leave a Comment
Filed under: Business 

One of the benefits of the pet sitting software is the reminders that are generated for clients and for us. It’s powerful software that helps manage our client visits. The software generates a list of visits for each day and each morning we receive the list. For client protection no address info is in this list. At the end of the day we check off the completed visits. It helps ensure that nothing is missed.

The software is the equivalent of having an office manager which then allows us to focus on other work.

Pets Stay Home Training & Care is a premium pet care and dog training service in Parksville, BC. http://www.petsstayhome.ca

Why we chose professional pet sitting software

August 30, 2010 by Karin · Leave a Comment
Filed under: Business 

We switched from a manual scheduling process to professional pet sitting software in mid 2009 . For new clients, our old process involved filling in four different forms plus a Service Request that we would fill in at the interview. For repeat bookings, the client would email us, we would create another Service Request for the new timeframe, email it back to the client for approval, and the client would email confirmation to us. This was a long, tedious process. When we needed information, we would find it to be outdated or incomplete.

We needed to simplify the process and the record keeping. We reviewed a number of professional pet sitting software applications. As a member of Pet Sitters International we chose their recommended software, Power Pet Sitter. We chose a trial run of it and attended a couple of teleseminars in its usage. We were very happy with it. We introduced it to clients and received good reviews of it.

What we especially like about the software is that the client maintains his/her own information and appointment dates. We are still involved in the process in that we approve the appointments but much of the work has been shifted. However, for those clients who don’t have access to the internet, we will still create and maintain an account for them.

There are security measures in place for accessing any of the information. We tell clients that if they don’t wish to enter any of the information, not to. We can record other information in the file instead.

After having used the software for a number of years, it was definitely the right choice, not only for simplifying the process but in having access to current information for all clients. Clients are also happy with the ease of use for repeat bookings.

Pets Stay Home is a pet care and dog training and behaviour consulting service located in Parksville, BC. http://Pets Stay Home

Pet Sitting Software

December 17, 2009 by Karin · Leave a Comment
Filed under: Business 

Staying organized can be a challenge for any business. But for a pet service it will make or break the business. To help manage client and pet information, in 2009 I added pet sitting software. I did that very carefully with research over a couple of years. When I was finally comfortable with one product - confident that it would do what it should - I registered for it.

Which one did I choose? Power Pet Sitter! It’s the one that Pet Sitters International recommends and has years of testing behind it. I met the owner of the software in Atlanta, GA at the PSI Regional Meeting in September. When she had the software created for her own company, she had 100 pet sitters working for her, and needed software that would keep everything in order. With that type of testing, I know I made the right choice.

Clients have been very happy with it and have provided many positive comments.

We have been keeping pets happy in Winnipeg since 2004.

http://www.petsstayhome.ca